coralgardeners.org is published jointly by Association Coral Gardeners, which runs the restoration, science and awareness programmes, and Coral Gardeners SARL, which runs the shop, the coral adoptions and the experiences. Each document below says which of the two it applies to.
The website www.coralgardeners.org (hereinafter the “Website”) is jointly published by:
ASSOCIATION CORAL GARDENERS
And
CORAL GARDENERS SARL
The Website presents the activities of Association Coral Gardeners and Coral Gardeners SARL.
Association Coral Gardeners is dedicated to coral restoration programs, scientific and awareness-raising activities, as well as fundraising campaigns.
Coral Gardeners SARL is dedicated to the commercial activities offered on the Website, including the online store, coral adoption programs, as well as experiences and visits offered to the public, unless otherwise indicated.
For each activity, service, experience, donation or other transaction offered on the Website, the relevant entity is identified in the corresponding process and, where applicable, in the contractual terms applicable to it.
The Publication Director is Titouan Bernicot, in his capacity as President of Association Coral Gardeners and Manager of Coral Gardeners SARL.
The Website is hosted by:
The Website was designed and developed by Coral Gardeners.
The Website and its constituent elements, including texts, photographs, videos, illustrations, graphics, logos, trademarks, software, databases and other content, are protected by applicable intellectual property laws.
These elements are the property of Coral Gardeners SARL, Association Coral Gardeners or their respective owners, or are used with their authorization.
Any reproduction, representation, adaptation, modification, distribution or exploitation, in whole or in part, of any element of the Website without the prior authorization of the relevant rights holder is prohibited, except where permitted by applicable law.
The trademarks, logos and other distinctive signs used on the Website remain the property of their respective owners.
The terms governing the collection and processing of users’ personal data are detailed in the Privacy Policy available on the Website.
Depending on the service concerned, including in connection with a purchase, reservation, donation, application, newsletter subscription or use of a digital service, the data controller may be Coral Gardeners SARL, Association Coral Gardeners or, where the legal requirements are met, both entities jointly.
The identity of the data controller and the arrangements applicable to each processing activity are specified in the Privacy Policy.
For any questions relating to personal data: support@coralgardeners.org
The Website may use cookies and other trackers.
Information relating to the cookies used, their purposes and the methods for managing consent is detailed in the Cookie Policy available on the Website.
Users may change their choices at any time using the consent management tool available on the Website.
The Website may contain links to websites or services operated by third parties.
Coral Gardeners has no control over these websites and cannot be held responsible for their content, availability, practices or privacy policies.
The characteristics and terms applicable to products, services, experiences, adoption programs and other services marketed by Coral Gardeners SARL are specified in the General Terms and Conditions of Sale or in any specific terms applicable to the relevant service.
Donations made for the benefit of Association Coral Gardeners are subject to the Donation Terms available on the Website.
The entity with which the user enters into a contract or for whose benefit the user makes a payment is identified in the relevant process.
Coral Gardeners endeavors to provide accurate and regularly updated information.
However, the information published on the Website is provided for informational purposes and may be modified or updated without prior notice.
This Privacy Policy describes how personal data is collected and processed in connection with the use of the website www.coralgardeners.org (the “Website”) and the various services offered on it.
Coral Gardeners undertakes to process personal data in accordance with applicable data protection laws.
The Website presents the activities of two separate entities:
Coral Gardeners SARL
Coral Gardeners SARL is in particular responsible for processing relating to:
Association Coral Gardeners
Association Coral Gardeners is in particular responsible for processing relating to:
For cross-cutting processing activities, including contact forms, newsletters or applications, the identity of the data controller is specified at the time the data is collected, depending on the entity concerned by the request or service.
Depending on your use of the Website, Coral Gardeners may collect in particular:
The data is used in particular to:
Full banking details are processed directly by payment service providers and are not accessible to Coral Gardeners.
Depending on the processing concerned, Coral Gardeners processes personal data on one of the following legal bases:
Performance of a contract or pre-contractual measures — in particular for purchases, coral adoptions, eco-tour bookings and management of requests relating to these services.
Legal obligations — in particular for certain accounting, tax or administrative obligations.
Consent — in particular for sending certain marketing communications and the use of analytics cookies.
Legitimate interests — in particular to respond to requests received, ensure Website security, prevent fraud or carry out the administrative management of certain activities, where the rights and freedoms of the individuals concerned do not override those interests.
Where processing is based on consent, consent may be withdrawn at any time.
Personal data is accessible only to persons and service providers who need it in connection with their duties or services.
Depending on the processing concerned, data may in particular be disclosed to:
Coral Gardeners does not sell its users’ personal data.
Data is retained only for the period necessary to fulfill the purposes for which it was collected.
It may then be archived for the periods necessary to comply with applicable legal, accounting or tax obligations or to enable Coral Gardeners to defend its rights.
By way of indication:
Certain service providers used by Coral Gardeners may process personal data outside French Polynesia or the European Economic Area.
Where such transfers take place, Coral Gardeners ensures that they are governed in accordance with applicable law and, where necessary, subject to appropriate safeguards for the protection of personal data.
The Website uses cookies and similar technologies. Non-essential cookies, including those used for audience measurement purposes, are placed only with your consent.
For more information, please consult the Cookie Policy available on the Website.
In accordance with applicable law, depending on the circumstances, you have the following rights:
To exercise your rights or ask any question relating to your personal data, you may contact us at: support@coralgardeners.org
Coral Gardeners may request additional information where necessary to verify your identity.
You also have the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL).
This Privacy Policy may be amended to reflect changes to the Website, the services offered or applicable regulations.
The version in force is the version published on the Website.
CORAL GARDENERS (SARL)
These General Terms and Conditions of Sale (“Terms and Conditions”) govern the sales of products and services offered by Coral Gardeners SARL (“Coral Gardeners” or the “Seller”) to consumers through the website www.coralgardeners.org (the “Website”).
They apply in particular to:
Donations made for the benefit of Association Coral Gardeners do not constitute sales and are not governed by these Terms and Conditions. They are subject to the Donation Terms available on the Website.
These Terms and Conditions are accessible at all times on the Website. The version applicable to an order is the version in force and accepted by the Customer at the time the order is confirmed.
Any order requires prior acceptance of these Terms and Conditions by means of the checkbox provided for this purpose.
CORAL GARDENERS SARL
The essential characteristics, price and, where applicable, specific terms applicable to the Products and services offered by Coral Gardeners are presented on the Website before the order is confirmed.
The Customer is required to review them before placing any order.
Photographs, illustrations and representations of Products and services are presented as faithfully as possible. However, they cannot guarantee perfect similarity, particularly with regard to colors, dimensions or visual appearance.
Coral Gardeners may modify its offering of Products and services at any time. Such modifications do not affect orders already accepted.
The applicable prices are those indicated on the Website at the time of the order.
They are displayed in the currency offered to the Customer in accordance with the arrangements provided on the Website and are confirmed before final confirmation of the order.
Any delivery costs, taxes, customs duties or other applicable charges are indicated, where they can be determined in advance, before final confirmation of the order.
For international deliveries, duties, taxes or import charges may be imposed by the authorities of the destination country and remain payable by the Customer.
Coral Gardeners may change its prices at any time, without affecting orders already confirmed.
The Customer selects the Products or services they wish to order and follows the various steps of the ordering process indicated on the Website.
Before confirming the order, the Customer has the opportunity to review its content, total price and the information provided and, where applicable, to modify them.
The order becomes final after:
Coral Gardeners reserves the right to refuse or cancel an order in the event of suspected fraud, a previous dispute relating to an order, a manifest error or an order of an unusual nature.
The price of the Products and services as well as, where applicable, delivery costs and other applicable charges are indicated to the Customer before final confirmation of the order.
Payment is made in full using the payment methods offered on the Website at the time of the order.
The Customer warrants that they have the necessary authorization to use the selected payment method.
Payments are processed through secure payment service providers. Confidential banking information is transmitted directly to the relevant service providers using appropriate security measures and is not communicated to Coral Gardeners.
Coral Gardeners may need to communicate with these service providers for the purposes of processing an order, refund, fraud prevention or any other transaction directly related to payment.
If payment is refused or fails, the order cannot be finally confirmed.
Products and their prices are offered under the conditions indicated on the Website at the time of the order and subject to availability.
Coral Gardeners reserves the right to modify its offering or withdraw a Product from sale at any time, without affecting orders already confirmed.
Where a Product that has been ordered and paid for becomes exceptionally unavailable, Coral Gardeners will inform the Customer as soon as possible.
Depending on the circumstances, Coral Gardeners may offer the Customer an equivalent Product. Any substitution will be subject to the Customer’s prior approval.
If no solution is accepted by the Customer, amounts paid for the unavailable Product will be refunded in full.
Available delivery areas, applicable charges and estimated delivery times are indicated on the Website at the time of the order.
The stated delivery times are indicative and may vary depending in particular on the destination, shipping method, place of manufacture or preparation of the Product, carrier, customs formalities or any circumstance beyond the control of Coral Gardeners.
Where several Products from the same order are prepared or shipped from different sites or service providers, they may be delivered separately, without any additional charges other than those indicated to the Customer when placing the order.
The Customer is required to provide a complete and accurate delivery address. Coral Gardeners cannot be held responsible for any delay or inability to deliver resulting from incomplete or incorrect information provided by the Customer.
Receipt and Damaged Product
Upon receipt of the order, the Customer is invited to check the apparent condition of the package and Products.
In the event of a missing or damaged Product, or an apparent irregularity related to transport, the Customer is invited:
The claim may be sent by email to support@coralgardeners.org, or by mail to: Coral Gardeners Customer Service, BP 96 Maharepa – PK 5.8 seaside, Maharepa – 98728 Moorea, French Polynesia.
Failure to make reservations with the carrier or submit a claim within this period does not deprive the Customer of any statutory warranties to which they are entitled.
As a commercial policy, Coral Gardeners grants the Customer a period of fourteen (14) days from receipt of the physical Product to notify Coral Gardeners of their wish to withdraw.
The Customer is not required to provide a reason for their decision.
To exercise this option, the Customer must contact Coral Gardeners at support@coralgardeners.org and provide:
Coral Gardeners will send the Customer confirmation that the request has been taken into account and, where applicable, the necessary return instructions.
The Customer then has a maximum period of fourteen (14) days from their withdrawal request to return the Product, preferably using a tracked shipment, to the following address: Coral Gardeners Service, BP 96 Maharepa – PK 5.8 seaside, Maharepa – 98728 Moorea, French Polynesia.
Products must be returned in a condition allowing them to be resold and must not have been worn or used beyond what is necessary to check their nature, characteristics and size.
Except in the case of a defective or non-compliant Product or an error attributable to Coral Gardeners, return costs remain payable by the Customer.
After receipt and inspection of the returned Product, Coral Gardeners will refund the price of the Product using the payment method originally used, unless otherwise agreed with the Customer.
This fourteen-day commercial policy does not limit the statutory warranties available to the Customer.
Exchanges
Coral Gardeners does not offer standard exchanges of Products.
If the Customer wishes, in particular, to obtain a different size, color or reference, they may, where the above conditions are met, return the Product under the withdrawal policy and then place a new order, subject to availability.
This rule is without prejudice to the Customer’s rights where a Product is defective or non-compliant.
The Coral Adoption offered on the Website constitutes a commercial service enabling the Customer, in exchange for the price paid, to benefit from the elements and functionalities associated with the selected offer, including a personalized certificate and, where applicable, access to information relating to the monitoring of the adopted coral.
The adoption is symbolic and does not transfer to the Customer any ownership of the coral concerned or any right of possession, exploitation or decision-making over the coral, nursery, reef or Coral Gardeners’ restoration activities.
The content and functionalities included in each offer are those indicated on the Website at the time of the order.
As corals are living organisms evolving in a natural environment, Coral Gardeners cannot guarantee their permanent survival, future condition or continued presence at a specific location.
In the event of mortality, relocation or inability to continue monitoring a particular coral, Coral Gardeners may adapt the monitoring arrangements or, where applicable, offer an alternative solution in accordance with the characteristics of the relevant program.
Given the personalization of the elements associated with Coral Adoption and the nature of the service offered, the fourteen (14)-day commercial withdrawal policy provided for in Article 9 does not apply to Coral Adoptions, subject to any mandatory provisions that may apply to the Customer.
Coral Gardeners SARL may offer visits, eco-tours and other experiences on the Website (the “Experiences”).
The characteristics of each Experience are specified on the booking page, including its location, date and time, indicative duration, content, price and, where applicable, any age, fitness or equipment requirements.
The Customer is responsible for the accuracy of the information provided when booking and must ensure that participants meet the conditions specified for the relevant Experience.
Participants must comply with the instructions given by Coral Gardeners teams, particularly safety and environmental protection instructions.
Coral Gardeners reserves the right to refuse or interrupt the participation of any person whose behavior may compromise their own safety, the safety of other participants, Coral Gardeners teams or environmental protection.
Cancellation by the Customer
Any cancellation made at least twenty-four (24) hours before the scheduled start time of the Experience will result in a full refund of the price paid.
Any cancellation made less than twenty-four (24) hours before the scheduled start time of the Experience will not result in any refund.
In the event of a no-show by the Customer or a participant at the scheduled date and time, no refund will be granted.
Any cancellation request must be sent to Coral Gardeners by email at cgxperience@coralgardeners.org, specifying the Customer’s name and booking reference.
Cancellation by Coral Gardeners
Experiences offered in a marine environment are in particular subject to weather, sea and safety conditions.
Coral Gardeners may modify, postpone or cancel an Experience, in particular due to adverse weather or sea conditions, safety constraints or any other unforeseen circumstance that prevents the activity from being carried out under satisfactory conditions.
If Coral Gardeners cancels an Experience, the Customer may choose between:
No additional fee will be charged to the Customer for rescheduling where the cancellation is decided by Coral Gardeners.
Products sold by Coral Gardeners benefit from the statutory warranties applicable in French Polynesia, including the statutory warranty of conformity and the warranty against hidden defects.
Under the statutory warranty of conformity, a covered defect may be invoked where it is discovered within two years following receipt of the Product.
In the event of a defective or non-compliant Product, the Customer is invited to contact support@coralgardeners.org and provide their order number and any information enabling the issue to be identified.
Exercise of the statutory warranties is independent of the commercial withdrawal policy provided for in Article 9.
Coral Gardeners is responsible for the proper performance of its obligations under sales and services entered into with the Customer, in accordance with applicable law.
However, Coral Gardeners cannot be held liable for damage resulting in particular from:
No provision of these Terms and Conditions shall have the effect of excluding or limiting any right or liability that cannot lawfully be excluded or limited.
Participation and Acknowledgment of Risks
Participation in certain Experiences may be subject to the prior signing of an information, acknowledgment of risks and liability document adapted to the activity concerned.
This document sets out in particular the risks inherent in the activity, the applicable safety instructions and any declarations or information that may be required from the participant.
Neither Party may be held liable for any failure or delay resulting from an event beyond its control that reasonably prevents performance of its obligations.
Depending on the circumstances, this may include exceptional weather or sea events, cyclones, natural disasters, administrative restrictions, major interruptions to transport or communications, or any other event meeting the characteristics of force majeure under applicable law.
Personal data collected in connection with orders and bookings is processed in accordance with the Privacy Policy available on the Website.
In connection with the commercial operations governed by these Terms and Conditions, Coral Gardeners SARL acts as data controller under the conditions detailed in that policy.
The purchase of a Product or service does not entail any transfer of intellectual property rights to the Customer, unless expressly stated otherwise.
Trademarks, logos, photographs, videos, texts, designs, digital content and other elements associated with Products and services are the property of their respective owners and are protected by applicable law.
Any unauthorized reproduction or use is prohibited.
For any question relating to an order, Product, booking or complaint, the Customer may contact:
Coral Gardeners and the Customer will endeavor to seek an amicable solution to any dispute before initiating court proceedings.
These Terms and Conditions are subject to the law applicable in French Polynesia.
They are drafted in French. Where a translation is made available, the French version shall prevail in the event of any discrepancy, subject to any applicable mandatory provisions.
Failing an amicable resolution, and subject to any applicable mandatory rules of jurisdiction, any dispute shall be submitted to the competent courts of French Polynesia.
ASSOCIATION CORAL GARDENERS
These Donation Terms govern donations made for the benefit of Association Coral Gardeners (the “Association”) through the website www.coralgardeners.org (the “Website”).
They specify in particular the arrangements for making donations, their allocation, processing and the conditions applicable to any recurring donations.
Donations made for the benefit of the Association are separate from the products and services marketed by Coral Gardeners SARL, including coral adoption programs, products from the store and experiences or eco-tours, which are subject to their own General Terms and Conditions of Sale.
The donations covered by these terms are made for the benefit of:
A donation constitutes a voluntary contribution made without commercial consideration for the benefit of the Association in order to support its public-interest missions and activities.
The donation does not confer any right of ownership, possession or decision-making over the corals, nurseries, equipment, programs or other assets of the Association.
Where content, information or communications are sent to donors for informational or thank-you purposes, they do not constitute commercial consideration for the donation.
The donor freely chooses the amount of their donation from among the options offered on the Website or, where such an option is available, by entering an amount of their choice.
The Website may allow:
The total amount and any frequency of the donation are indicated to the donor before final confirmation.
Donations are paid using the payment methods offered on the Website.
Payment processing may be handled by a secure third-party provider, including Donorbox and/or associated payment providers.
The Association does not directly receive the donor’s confidential banking information where such information is processed by these service providers.
The donation is deemed to have been made upon confirmation of payment.
Where a donor chooses to make a recurring donation, they authorize the debit of the amount and at the frequency indicated at the time of subscription.
The donor may stop their recurring donation at any time in accordance with the methods offered in their Donorbox account or by contacting the Association at: support@coralgardeners.org
Termination of the recurring donation will take effect for future debits and will not result in reimbursement of donations already made.
Unless a specific allocation is expressly offered and selected by the donor, donations are allocated to financing the missions and activities of Association Coral Gardeners in accordance with its statutory purpose.
They may in particular contribute to financing coral restoration programs, scientific activities, awareness-raising actions, equipment, teams and, more generally, the resources necessary to carry out the Association’s missions.
Where a donation is expressly allocated to a particular program or project, the Association will endeavor to use it in accordance with that allocation.
If the relevant project cannot be carried out, has been completed or if the amounts collected reasonably exceed the identified needs, the Association may, in compliance with applicable law and the donor’s intention, allocate the funds to a program pursuing a similar purpose or to its other public-interest missions.
A donation made for the benefit of the Association is independent of any order or purchase from Coral Gardeners SARL.
Any offer including a service or substantial commercial consideration is identified separately on the Website and is subject, where applicable, to the General Terms and Conditions of Sale of Coral Gardeners SARL.
Where applicable legal and tax conditions are met, the Association may issue the donor with a receipt or supporting document relating to the donation made.
However, making a donation does not, in itself, guarantee the existence of a tax benefit.
It is the donor’s responsibility to verify their eligibility for any tax scheme, in particular in light of their personal circumstances, place of residence and the regulations applicable to them.
The Association does not provide individual tax advice.
In principle, a validly made donation is final.
However, in the event of a manifest error, duplicate payment or unauthorized transaction, the donor is invited to contact the Association as soon as possible at support@coralgardeners.org, providing information enabling the relevant transaction to be identified.
Each request will be considered on a case-by-case basis. Where a refund is granted, any tax receipt or supporting document issued in respect of the relevant donation must be cancelled or returned in accordance with the instructions provided by the Association.
The donor warrants that they are authorized to use the payment method used to make the donation.
Where a donation is made on behalf of a legal entity or a third party, the donor warrants that they have the necessary authority to act on its or their behalf.
Personal data collected in connection with a donation is used in particular to process payment, carry out administrative and accounting follow-up of the donation, communicate with the donor and, where the applicable conditions are met, issue the corresponding supporting documents.
The arrangements for processing personal data are detailed in the Privacy Policy available on the Website.
In connection with donations made for the benefit of the Association, Association Coral Gardeners acts as data controller for the processing activities that it determines.
The Association may amend these Donation Terms, in particular to adapt them to changes in its activities, the Website or applicable regulations.
The applicable version is the version available on the Website at the time the donation is made.
These terms are subject to the law applicable in French Polynesia.
For any question or complaint relating to a donation, the donor may contact the Association at: support@coralgardeners.org
The parties will endeavor to seek an amicable solution to any dispute before initiating proceedings.
Failing an amicable resolution, and subject to any applicable mandatory rules of jurisdiction, any dispute shall be submitted to the competent courts of French Polynesia.
This Cookie Policy explains which cookies and similar technologies are used on the website www.coralgardeners.org, for what purposes they are used and how you can manage your choices.
We use essential cookies to ensure the proper functioning of the Website, including its store, donation and payment functionalities. Optional analytics cookies are used only with your consent.
These cookies are necessary for the operation of the Website or for the provision of services that you expressly request. They do not require your consent.
Consent preference cookie (cg-consent)
This cookie is used to remember whether you have accepted or rejected optional cookies so that we can respect your choice. Duration: up to 6 months.
Shopify Cookies
Shopify may place cookies that are necessary for the operation of the online store, including for cart management, payment, security, localization and consent preferences.
Their duration varies depending on the cookie and may range from the duration of the session up to one year.
These cookies are placed only after you have given your consent.
Google Analytics (_ga, _ga_*)
These cookies are used to understand how visitors use the Website and to improve its content and performance. Google Analytics is deployed through Google Tag Manager. Duration: up to 13 months.
If you reject analytics cookies, these cookies will not be placed.
Donorbox
Donation forms available on the Website may be provided by Donorbox. Donorbox may use cookies or similar technologies that are necessary to process donations securely and ensure the operation of its services.
Where Donorbox or another third-party provider uses cookies that are not strictly necessary, such cookies are activated only where the required consent has been obtained.
You may accept, reject or withdraw your consent to optional cookies at any time using the cookie management tool available on the Website.
Rejecting optional cookies will not prevent you from accessing the Website or using its essential store and donation functionalities.
For legal inquiries, contact legal@coralgardeners.org